It was a pleasure working with Iain on our Recruitment Transformation journey. He truly helped us to understand the current system and highlight the 'system conditions' which were impacting candidate and hiring manager experience. Through Iain's coaching and collaboration he got us to think differently about the system, challenging our assumptions and deploying his systems thinking expertise to identify root cause issues. Iain also helped us apply systems thinking to our ideation, allowing us to be expansive in out thinking to truly transform. I would recommend Iain as a truly specialised Systems Thinker and an asset to ant team.

Sam, UK Bank

Iain played a key role in introducing systemic approaches to managing complex change. His consultancy skills are founded on a career of successfully helping leaders to achieve significant and sustainable improvements in team performance.

Lee Hebert, Scottish Widows, Design Lead for Insurance & Wealth

I have worked with Iain on several transformational change projects in the UK. He is a highly capable, experienced and knowledgeable change consultant who is used to working in complex and sometimes difficult cultural environments. Iain excels in building rapport and relationships with clients. Also demonstrates highly effective facilitation and coaching skills. I would work with Iain again and have no hesitation in recommending him.

Richard Jackson, LOE-KEI Ltd, Founder & Director

I worked with Iain at Lloyds Banking Group on a complex technical programme involving people with diverse roles from many parts of the business. Iain's skills were crucial in providing a unifying systems view and championing the user perspectives. He did all of this with inspirational style and a sense of adventure and fun. A real joy to work with and learn from.

Rob Aston, Lean, Agile Coach & Consultant

Iain approached me to work with the Edinburgh Childrens Hospital Charity. This resulted in a strategic change of direction for the charity and a rebranding as it had lost sight of its purpose. Iain ran multiple workshops to focus Trustees, staff and families on getting back to what matters. We changed our name, our logo and our strap line and the refocus has positively impacted the publics awareness of our work and our fundraising

Roslyn Neely, Chief Executive

Over a 10 year timespan, Iain has been employed by me, to deliver significant customer service and cost savings improvements across a wide range of our financial services departments. Iains engaging manner, together with his vast improvement knowledge and skills, has delivered truly inspiring results for us.

Julie Witcomb, Lloyds Banking Group, Senior Customer Service Manager